Last Updated: 21/08/26
Defined by Intent.
AVNTA was created around intentional design, restrained expression, and quality that speaks quietly.
Every garment is developed with careful attention to fabric, silhouette, comfort, construction, and longevity — not excess. We believe modern luxury is felt through refinement, consistency, and thoughtful execution.
These Terms of Service exist to protect both the experience of our customers and the integrity of the AVNTA brand.
By accessing, browsing, or purchasing from AVNTA through avnta.in, you agree to the policies, conditions, and terms outlined below.
1. Website Usage
By using this website, you confirm that you are accessing and using the platform lawfully, responsibly, and in good faith.
Users under the age of 18 should access the website under the supervision of a parent or legal guardian.
You agree not to misuse the website or its services, interfere with website operations or security, engage in fraudulent transactions or false claims, exploit brand policies or operational systems, or use the platform for unlawful, abusive, or harmful purposes.
AVNTA reserves the right to restrict access, refuse service, suspend accounts, or cancel orders where fraudulent activity, policy misuse, operational abuse, or harmful conduct is reasonably suspected.
2. Brand Philosophy & Product Availability
AVNTA operates through intentional production rather than excessive mass manufacturing.
Many collections, colourways, or styles may be released in limited quantities and may not return once sold out. Product availability may change depending on production capacity, collection direction, fabric sourcing, or demand.
We continuously refine our garments through adjustments in fit, fabric, detailing, and construction in order to maintain the quality standards and evolving identity of the brand.
3. Product Representation
We aim to present all products as accurately as possible through product imagery, colour grading, descriptions, measurements, and styling references.
However, slight variations in colour, texture, wash, stitching, finish, or fit may occur due to lighting conditions, device display settings, fabric treatment processes, manufacturing variations, and natural characteristics of materials.
Such variations are considered a normal part of garment production and do not automatically qualify as defects.
Customers are encouraged to review sizing information carefully before placing an order.
4. Pricing & Payments
All prices displayed on AVNTA are listed in Indian Rupees (INR).
Payments are securely processed through authorised third-party payment providers integrated with the website, including Razorpay and other verified payment partners.
While we strive to maintain accurate pricing, inventory, and product information, occasional technical or operational errors may occur. AVNTA reserves the right to correct inaccuracies relating to pricing, inventory, product details, or availability where necessary.
If an order is affected by a significant error, we may contact the customer to provide updated information or issue a cancellation and applicable refund.
5. Order Acceptance & Verification
Placing an order does not automatically guarantee acceptance of that order.
AVNTA reserves the right to refuse, limit, verify, or cancel orders in situations including but not limited to suspected fraudulent activity, payment verification concerns, inaccurate customer information, reseller or bulk-purchasing behaviour, unusual order activity, product unavailability, or operational limitations.
Cash on Delivery (COD) may only be available for eligible orders, serviceable pin codes, and selected order values.
Certain high-value or suspicious orders may require prepaid confirmation before dispatch.
Repeated fake orders, refused COD deliveries, or policy abuse may result in future purchasing restrictions.
6. Order Cancellation
Customers may request cancellation before an order has been processed or dispatched.
Once an order enters processing, packing, or shipment stages, cancellation may no longer be possible.
AVNTA also reserves the right to cancel orders affected by inventory inconsistencies, technical pricing errors, suspected fraudulent activity, operational limitations, or unforeseen circumstances outside reasonable control.
Where applicable, approved refunds will be processed to the original payment method within a reasonable processing period.
7. Shipping & Delivery
AVNTA currently ships within India.
Orders are typically processed and dispatched within reasonable operational timelines. Estimated delivery timelines generally range between 4–10 business days depending on location, courier operations, and order volume.
During launches, limited drops, holidays, promotional periods, or external logistical disruptions, dispatch and delivery timelines may extend beyond standard estimates.
While we work closely with trusted courier partners, delivery timelines should be treated as estimates rather than guaranteed commitments.
AVNTA is not responsible for delays caused by courier disruptions, weather conditions, strikes, governmental restrictions, regional service interruptions, or events beyond reasonable operational control.
Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete.
8. Exchanges, Returns & Damaged Items
AVNTA maintains a controlled exchange and return structure in order to preserve product integrity, operational efficiency, and quality standards.
Size Exchanges
Eligible size exchange requests may be submitted within 48 hours of successful delivery.
Exchange approval is subject to product availability, condition inspection, and policy eligibility.
The first eligible size exchange within India may be supported partially or fully by AVNTA at its discretion.
Products submitted for exchange must remain unworn and unused, include original tags and packaging, be free from stains, odours, damage, or alterations, and be returned in original condition.
Returns & Damaged Items
Returns are generally accepted only in cases involving incorrect items, verified manufacturing defects, or products damaged during delivery.
Customers must report damaged, incorrect, or missing items within 48 hours of delivery along with relevant unboxing evidence or product photographs where reasonably requested.
Items showing signs of wear, washing, misuse, or intentional damage may not qualify for return or exchange approval.
Sale items, discounted purchases, promotional items, and limited-release products may be considered final sale unless otherwise stated.
We aim to resolve genuine product concerns fairly, transparently, and efficiently.
9. Intellectual Property
All content associated with AVNTA, including logos, graphics, garment designs, visuals, photography, videos, campaign assets, written material, website design, and branding elements, remains the intellectual property of AVNTA unless otherwise stated.
Unauthorised reproduction, imitation, resale, modification, distribution, or commercial use of brand assets is strictly prohibited.
AVNTA reserves the right to take appropriate action against counterfeit activity, design theft, unauthorised commercial use, or misuse of intellectual property.
10. User Content & Social Media
Customers may choose to share reviews, tagged content, feedback, or social media posts relating to AVNTA products or experiences.
By voluntarily tagging AVNTA or submitting content to the brand, you grant AVNTA permission to repost or feature such content across digital platforms, marketing communication, and brand channels while respecting original ownership wherever reasonably possible.
AVNTA reserves the right to remove or decline content considered misleading, abusive, offensive, unlawful, harmful, or inconsistent with community or brand standards.
11. Privacy & Communication
Use of personal information is governed by AVNTA’s Privacy Policy.
By placing an order or interacting with AVNTA, you agree to receive essential operational communication including order confirmations, shipping updates, delivery notifications, customer support responses, and service-related communication.
Marketing or promotional communication will only be sent where users voluntarily subscribe, opt in, or otherwise provide consent where required.
12. Limitation of Liability
AVNTA continuously works to maintain accurate information, stable website performance, secure transactions, and reliable operational standards.
However, occasional interruptions, delays, technical issues, or unforeseen disruptions may occur.
To the maximum extent permitted under applicable law, AVNTA shall not be held liable for indirect, incidental, consequential, or special damages arising from website interruptions, delayed deliveries, third-party courier issues, temporary inventory inaccuracies, unauthorised account access, misuse of products, or events outside reasonable operational control.
Nothing in these Terms limits rights available to consumers under applicable Indian consumer protection laws.
13. Account Restrictions & Policy Abuse
AVNTA reserves the right to restrict access, suspend accounts, refuse future purchases, or block users reasonably found engaging in fraudulent transactions, excessive return abuse, fake COD orders, reseller exploitation, abusive communication, policy manipulation, unlawful conduct, or behaviour intentionally harmful to the brand or its operations.
14. Force Majeure
AVNTA shall not be considered liable for delays, interruptions, or failure to perform obligations caused by events beyond reasonable control, including natural disasters, strikes, pandemics, governmental actions, internet or infrastructure failures, logistics disruptions, or regional or national emergencies.
15. Governing Law & Jurisdiction
These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes arising in relation to AVNTA, its website, products, services, or policies shall fall under the jurisdiction of the courts located in Nashik, Maharashtra, India.
16. Updates to These Terms
AVNTA may update or revise these Terms periodically in order to reflect operational, legal, or business changes.
Continued use of the website following such updates constitutes acceptance of the revised Terms.
Customers are encouraged to review this page periodically for the latest version.
17. Contact
For customer support, policy questions, or order-related assistance:
Email: hello@avnta.in
Business Hours: 10:00 AM – 7:00 PM IST
Business Name: AVNTA
Business Address: Nashik, Maharashtra, India
AVNTA operates with intention in both design and experience.
Continued use of this platform reflects acceptance of the standards, principles, and policies outlined above.